Your Rates, Your Voice

Welcome to the MossRates Public Issues Page for:

Non-Transparent Municipal Billing, VAT, and Fixed Service Fees

Ensure clarity and fairness in municipal billing

Summary of the Issue

Waste collection and recycling systems are under strain, with growing landfill pressure and inconsistent recycling performance.

Let's Get Some Context

Waste volumes increase alongside population growth, while landfill capacity and recycling participation lag behind demand.
Limited recycling separation; landfill capacity constraints; operational inefficiencies; insufficient public participation.
Ratepayers, property managers, accountants, municipal finance staff

Summary of the evidence

Internal billing audits; complaints logged with municipality; comparative review of similar municipalities

How does it Impact us?

Confusion and potential errors in billing; increased likelihood of disputes
Administrative load for bill clarification; reputational risk
Reduced public trust in governance; potential slowdown in payment compliance

Current State Of The Issue:

Partially addressed; bills remain complex and require ongoing public guidance

What can be Done to fix it?

Simplify billing structures, improve itemisation, communicate VAT clearly, provide ratepayer guides

The Path Forward

Reviewing municipal billing practices, publishing explanatory content, offering workshops for residents

How You can Help

We are always looking for information or assistance and try to keep our articles as up to date as possible!

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Check out our Supporting Articles

VAT on Municipal Charges, Pay Back the Money Mr Puren

And other Sources of Information

SARS: VAT Guidelines